Terms of sale


The "Jouets Collector" society is entered in the register of commerce code APE: 4791B under number SIRET: 49869459500022 in Sarreguemines.

Its postal address is located at the : 15 rue du petit Paris 57200 SARREGUEMINES FRANCE and its e-mail address is: toy@jouetscollector.com


WARNING : Before anything else, I wish to remind the legal warning printed on all packaging of action figures articulated, namely that :



This warning is to take into account both the new figurines in box on the figurines of opportunity without box and without marking. But it is also valid for new vehicles and opportunity and the "parts, weapons and accessories" even more.


Art 1 OBJECT : The present general conditions are designed to define the rights and obligations of the parties in the sale online of goods offered by the seller, Jouets Collector to the consumer.


Art 2 ORDER : Taking any order in respect of a product listed in the Jouets Collector site online shop implies consultation and prior acceptance of the present general conditions of sale. The selection of validation of the order implies full acceptance of these terms and conditions. This "digital signature" value selection


Art 3 RESERVE PROPERTY : According to the law 80-335 of 12 May 1980. The goods remain the property of the seller until full payment of the agreed price, even in the event of liquidation of property, judicial settlement and transfer of responsibility. · Default of payment reserves the right to refuse to make a delivery or to honour an order emanating from a consumer who has not paid completely or partially a previous order or with which a litigation of payment would be in administration.


Art 4 ORDER CONFIRMATION : The contractual information will be a confirmation by way of e-mail to the address indicated by the consumer in the purchase order.


Art 5 PROOF OF TRANSACTION : Computerized, kept registers in the computer systems of the company Jouets Collector in reasonable conditions of security are considered as evidence of communications, orders and payments intervened between the parties. The archiving of order forms and invoices is made on a reliable and durable support that can be produced as evidence.


Art 6 PRODUCT INFORMATION : Efforts were made to ensure the accuracy of the information presented on the site jouetscollector.com. The Jouets collector's society or its suppliers are nevertheless not responsible for the consequences, incidents, special damages resulting from electronic transmissions or the accuracy of the information transmitted even where the Jouets Collector society was aware of the possibility of such damages. The names and brands of products and manufacturers are used only for the purpose of identification. The photos, descriptions and prices of products are not contractual.


Art 7 period of validity of the price of the products: Our prices are valid for a period of 24 h.


Art 8 MODALITY OF DELIVERY : The products are delivered to the address indicated by the consumer on the purchase order and the geographical areas we serve. If you choose the payment by cheque, the order will be processed only after receipt and validation of the cheque by the paying body and times run accordingly. The goods travel at the risks and dangers of the recipient who only has recourse against the carrier for damage occurring during transport.


IMPORTANT : If the parcel you damaged or if the product inside the package is damaged, open your package before the factor or the post office counter, it is your right, you must report it immediately to the staff of the position and indicate that you "issue reservations on delivery". If you do not respect this procedure, no claim for refund or Exchange will be accepted because at that time Jouets Collector be no possibility of appeal against the post.


As in any expedition, it is possible to delay or that the product is lost. In such a case, we incur the carrier to start an investigation. All efforts are made, as long as necessary, to find the package. If any trader will be reimbursed by the carrier and will deliver a new package identical to its expenses after receipt of the refund of the carrier or, if the article is no longer available, will propose a compensation of the value of the article and transport. We will contact the carrier to start an investigation. All efforts are made, as long as necessary, to find the package. If any trader will be reimbursed by the carrier and will deliver a new package identical to its expenses after receipt of the refund of the carrier or, if the article is no longer available, will propose a compensation of the value of the article and transport. We disclaim all responsibility for the fact of the carrier delivery times longer, including loss of products, weather or strike.

· The fact of the carrier delivery problem:

Any anomaly concerning delivery (General average, produced missing from delivery form, damaged parcels, products cassés…) must be imperatively indicated on the packing slip in the form of "handwritten reserves", accompanied by the signature of the client. The consumer must at the same time confirm this anomaly by addressing to the carrier in the (2) two working days after the delivery date a mail recommended with acknowledgement of Exhibitor said claims. The consumer must transmit a copy of this mail to the address of the seller. Without this observation, we are no Exchange.

· Errors of delivery:

The consumer will have to make to the toy collector's society, the same day delivery or at the latest the first working day following the delivery, any claim of delivery error and / or non-conformity of products in kind or in quality to the indications appearing on the order form. This period of time, any claim will be rejected. The formulation of this claim with toys Collector must be at the : 15 rue du petit paris or at : toys@jouetscollector.com Any claim not performed in the rules defined above and within the deadline will not be taken into account and will provide the seller from liability vis-à-vis the consumer. Error of delivery or Exchange, any product for Exchange or refund must be returned to the vendor as a whole and in its original packaging in impeccable condition to the address of the seller. To be accepted, any return will have to be reported, with the prior agreement of the seller, which in the case of agreement réexpédiera the package to the correct address. Shipment costs are borne by the seller, except in the case where it would be that the product does not correspond to the Declaration of origin made by the consumer in the sense of return.


Art 9 WARRANTY OF THE PRODUCTS: The provisions of this agreement cannot deprive the consumer of the legal warranty which requires the professional seller to guarantee against all the consequences of the latent defects in the thing sold. The consumer is specifically informed that the seller is not the manufacturer of the products presented in vendor SITE and that vendor disclaims any liability for defective products. Consequently, for damage caused to a person or property by default to the product, only the responsibility of the manufacturer thereof may be sought by the consumer, on the basis of the information provided on the packaging of the said product.


Art 10 RIGHT OF WITHDRAWAL : The right of withdrawal applies to natural persons. Article l. 120 - 20, the consumer has of a period of Fourteen (14) calendar days to return the products at its own expense, him not agreeing. This period runs from the day of receipt of the order of the consumer. Any return can be reported with the customer service of the seller. The product must be returned to the adress : 15 rue du petit paris 57200 SARREGUEMINES FRANCE. Only products returned in their entirety, in their packing of origin complete and intact, and in a perfect state of resale will be resumed. Any product that has been damaged or their packing of origin will have been deteriorated, will only be paid back, returned or exchanged. This right of retractation is exerted without penalty, other than expenses of sending and return. In the event of the exercise of the right of withdrawal, the consumer has the choice to ask either reimbursement of the amounts paid, the exchange of the product. In the case of an Exchange, the redirection will be at the expense of the consumer. Exercise of the right of withdrawal, the seller will make all efforts to reimburse the consumer within thirty days.


Art 11 RIGHT OF USE : The use of these trademarks on the site is strictly regulated.


Art 12 CASE OF FORCE MAJEURE : None of the parties will have failed in its contractual obligations, to the extent where their execution will be delayed, hindered or prevented by a fortuitous event of force majeure. Will be considered as a case of force majeure any fact or circumstance compelling, exterior to the parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all the efforts reasonably possible. The party affected by such circumstances will advise the other within ten working days following the date on which it will be aware. Will the two parties be closer then, within a period of three months, except impossibility due to force majeure, to examine the impact of the event and agree on the conditions in which the performance of the contract will be continued. If the force major case has more than a month, the present general conditions may be terminated by the injured party. Way Express, are regarded as cases of force majeure or fortuitous events, in addition to those that are usually retained by the jurisprudence of the courts and French courts: the blocking of the means of transport, earthquake, fire, storm, flood, lightning, the judgment of the telecommunication networks or difficulties specific to external telecommunication networks customers. Non-partial validation: If any stipulation of these general conditions are held for uncommitted or declared such pursuant to a statute, a regulation or following a final decision of a Court of competent jurisdiction, the other stipulations will keep all their force and scope.


Art 13 NON-WAIVER : The fact that one of the parties not to take advantage of one breach by the other party to a any obligations referred in the present general conditions of sales cannot be interpreted for the future as a claim to the obligation in question.


Art 14 APPLICABLE LAW : The present general conditions are subject to French law. It is for the rules of the Fund as to the rules of form. In case of dispute or claim, the consumer will address in priority to the vendor to obtain a friendly solution. Sale a person moral, just different matter of sale (price, C.G.V, products) will be subject to French law before the Tribunal of Commerce of the headquarters of the seller, namely SARREGUEMINES.


Art 15 PERSONAL DATA PROTECTION : All the data that you provide are to able to process your orders. Act No. 78-17 of 6 January 1978 relative to computers, files and liberties, you have the seller of a right of rectification, of consultation, modification and deletion of the data that you have provided to us. This right may also be exercised online.

Art 16 ACCEPTANCE OF THE BUYER : The present general conditions of sale as well as tariffs are expressly approved and accepted by the buyer, which declares and acknowledges to have a perfect knowledge, and waives, as a result, to take advantage of any contradictory document, and, in particular, its own general conditions of purchase, the Act of purchasing entailing acceptance of these general sales conditions.


These conditions can be changed at any time without prior notification.